mydentist, Springfield Road, Aberdeen
This dental practice is known for its warm and welcoming atmosphere, where patients are greeted by friendly staff from the moment they arrive. They prioritise patient comfort, particularly for those who are nervous about dental visits, ensuring a gentle and reassuring experience. The team is committed to providing high-quality care, with a focus on clear communication and thorough explanations of treatments. Overall, the practice stands out for its patient-centred approach and the strong relationships they build with their clients.
Patient Insights
What Patients Appreciate
Patients consistently appreciate the friendly and supportive environment created by the staff. The receptionists are often described as warm and welcoming, helping to ease any anxiety before appointments. Many individuals highlight the gentle and calming nature of the dental team, which makes even the most nervous patients feel comfortable. The thoroughness and professionalism of the dentists are also frequently praised, with many feeling reassured and well cared for during their treatments.
Things to Consider
While the practice has many strengths, some patients have expressed concerns regarding emergency care, noting that their experiences were not as satisfactory in urgent situations. There are mentions of communication issues during peak times, particularly related to emergency appointments. It's advisable for potential patients to consider these factors when seeking urgent dental care.