mydentist, Chapel Street, Abergele
This dental practice, part of the Mydentist group, offers a range of dental services with a focus on patient care and comfort. The team is known for their friendly and professional approach, making efforts to ensure that patients feel at ease during their visits. Many patients appreciate the clear communication regarding treatments and procedures, which contributes to a positive experience. Despite some mixed feedback regarding administrative aspects, the practice is distinguished by its commitment to addressing patient anxieties and providing quality care.
Patient Insights
What Patients Appreciate
Patients frequently highlight the friendly and accommodating nature of the staff, particularly the receptionists who are noted for their warmth and helpfulness. Many have expressed appreciation for the gentle care provided by the dentists, which helps to alleviate fears associated with dental visits. The clear communication about treatment options and procedures has also been a significant factor in creating a comfortable environment for patients, especially those who are nervous about dental work.
Things to Consider
While many patients have had positive experiences, there are concerns regarding the administrative side of the practice, particularly in relation to appointment management and communication from the front desk staff. Some patients have reported feeling dismissed when expressing urgent needs, which may be something to keep in mind when seeking timely care. It's advisable to ensure that appointments are confirmed and to communicate any specific concerns directly with the staff.