Not AcceptingNeo Orthodontics
Neo Orthodontics is a leading specialist practice in Newcastle & Northumberland, focusing on creating beautiful smiles since 2010. As an Invisalign Platinum Elite provider, they offer a range of orthodontic treatments tailored to individual needs. The practice prides itself on a patient-centred approach, ensuring that both children and adults feel comfortable and well-informed throughout their treatment journey. With a dedicated team of friendly professionals, they strive to make every visit a positive experience.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and welcoming atmosphere created by the staff, particularly noting how friendly and helpful everyone is. The team is commended for their ability to put nervous children at ease, providing clear explanations and reassurance during procedures. Many families express gratitude for the compassionate care their children receive, highlighting the effective communication and personal attention that enhances their overall experience.
Things to Consider
While many patients have had positive experiences, there are concerns regarding appointment availability, particularly for follow-up visits. Some families have faced delays and cancellations, which can be frustrating, especially when timely care is essential. It's advisable to be proactive in scheduling appointments and to communicate any urgent needs with the practice to ensure continuity of care.