Eastgate Orthodontics
Eastgate Dental Practice is dedicated to providing a positive experience for patients, particularly in orthodontics. They focus on creating a welcoming environment where both children and adults feel comfortable and cared for. With a team of friendly and knowledgeable staff, they aim to ensure that every visit leaves patients with happy smiles. Their commitment to patient care is evident in their approach, making them a distinctive choice for dental services.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and accommodating staff, who are always ready to help and provide clear explanations of treatments. The orthodontist, Dr. Melanie Kidner, is particularly praised for her kindness and ability to put anxious children at ease. Many families have reported positive experiences, noting the effective communication and professional care their children receive. The practice is also commended for its efficient service and well-implemented Covid-19 safety measures.
Things to Consider
While many patients have had great experiences, there have been some concerns regarding appointment management, with reports of cancellations and delays in treatment schedules. This has caused frustration for some families, particularly when timely adjustments for braces are crucial. Additionally, there are mentions of staff turnover, which can be unsettling for patients who prefer continuity with their dental care providers.