SmileShines Willows
Smileshines the Willows is a welcoming dental practice that prioritises patient comfort and personalised care. They offer a range of services, with a strong focus on accommodating families and individuals with specific needs, such as children and those with sensory sensitivities. The practice is known for its modern facilities and technology, ensuring that patients receive high-quality treatment in a clean environment. Their team is dedicated to making dental visits a positive experience, fostering a warm and friendly atmosphere.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and friendly environment created by the staff, who consistently go above and beyond to make everyone feel comfortable. The dentists are particularly praised for their gentle approach and ability to explain procedures clearly, which helps to alleviate anxiety. Many families feel reassured by the practice's ability to accommodate children and those with special needs, ensuring that all patients receive tailored care. The overall professionalism and cleanliness of the practice contribute to a positive experience.
Things to Consider
While many patients have had excellent experiences, there have been mentions of less-than-stellar interactions with some reception staff, which could impact the overall experience for some visitors. It's advisable to communicate any concerns directly with the practice to ensure a smooth visit. Additionally, appointment availability may vary, particularly during busy periods, so planning ahead could be beneficial.