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Pennyhill Dental Care
Pennyhill Dental Care offers a wide range of dental services, including examinations, hygiene visits, fillings, tooth whitening, and cosmetic makeovers. The practice prides itself on achieving high standards of care and aims to ensure patient satisfaction with healthy, beautiful smiles. They have built a reputation for excellent dental care and customer service, often attracting new patients through personal recommendations. The team is committed to providing a welcoming environment, although experiences can vary significantly among patients.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and helpful nature of the staff, particularly the receptionist, who is often described as kind and supportive, especially for those feeling nervous. The hygienist has received praise for her careful and attentive approach, ensuring comfort during treatments. Additionally, some patients have expressed satisfaction with the quality of care from specific dentists, noting their exceptional skills and ability to make patients feel at ease.
Things to Consider
Some patients have experienced issues with communication and rapport-building, particularly with the speed of appointments and the level of information provided during visits. There are concerns about the practice's handling of appointment scheduling, with instances of being asked to reschedule on short notice. Additionally, the parking situation has been noted as inconvenient, which could add to the overall experience of visiting the practice.