mydentist, Whitehorse Street, Baldock
This dental practice offers a range of services with a focus on patient comfort and care. The team is known for their friendly and attentive approach, ensuring that patients feel at ease during their visits. They provide comprehensive dental treatments, including hygiene care and emergency services, while also catering to families and children. The modern facilities and experienced staff contribute to a welcoming environment that aims to restore patient confidence in dental care.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and welcoming atmosphere created by the staff, making visits feel less daunting. The dentists are noted for their gentle approach and thorough explanations, which help to alleviate nervousness and build trust. The hygienists, particularly Ruth, receive high praise for their caring nature and effective treatment, which has significantly improved patients' dental health. The practice's ability to accommodate emergencies and provide timely care is also highly valued.
Things to Consider
While many experiences are positive, some patients have encountered issues with reception staff, describing instances of rudeness or lack of attentiveness. Additionally, there have been concerns regarding the cost of treatments, with some feeling that the pricing is not always transparent. It's advisable to clarify any treatment costs upfront and ensure that communication with the reception team meets your expectations.