45 The Green Dental Practice
This dental practice has a long-standing history, with some patients having been with them for decades. They offer a range of dental services, with a notable emphasis on gentle care and patient comfort. Tim, one of the dentists, is particularly praised for his jovial manner and expertise in handling nervous patients. However, recent reviews indicate a decline in service quality and communication, which has led some long-term patients to seek alternatives.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and welcoming atmosphere created by the staff, especially the reception team who greet everyone with a smile. Tim, in particular, is celebrated for his gentle approach and ability to make dental visits more comfortable, especially for those who may feel anxious. Many have expressed gratitude for the high standard of care they receive, highlighting successful treatments like crowns and dentures.
Things to Consider
While the practice has a strong reputation for quality care, there are concerns about recent declines in service and communication. Some patients have experienced difficulties in securing timely appointments, which can be frustrating. It's worth noting that the practice may have become busier, leading to longer wait times and less personalised attention than in the past.