Rodericks Dental
This dental practice offers a range of treatments, including professional teeth whitening and emergency dental care. They focus on providing a safe and clinically proven approach to enhance smiles, particularly with their current promotional offer for teeth whitening. The practice aims to maintain a high standard of customer service, as evidenced by the professionalism of their reception staff. However, there have been some concerns regarding appointment management and communication with patients.
Patient Insights
What Patients Appreciate
Patients appreciate the professionalism and adeptness of the reception staff, who handle various challenges with patience and consideration. The commitment to customer service is evident, making the experience more pleasant for those visiting the practice.
Things to Consider
It's important to be aware that there have been issues with appointment management, including instances of patients being deregistered without notification and difficulties in booking new appointments. Additionally, there have been reports of delays and miscommunication regarding treatment schedules, which could impact the overall experience.