The Orchard Health Centre
This dental practice offers a range of services with a focus on patient care and understanding. They aim to accommodate patients with diverse needs, including children, and strive to create a comfortable environment. However, there are concerns regarding organisation and communication among staff, which can impact the overall patient experience. Despite these challenges, some patients appreciate the gentle approach and support provided during their visits.
Patient Insights
What Patients Appreciate
Many patients appreciate the understanding and flexibility of the staff, especially when it comes to accommodating different needs. The team is particularly praised for their gentle care, making visits more comfortable for both adults and children. Some have had positive experiences with specific practitioners who excel in keeping patients calm during procedures.
Things to Consider
There are notable concerns regarding the organisation and communication within the practice, which can lead to frustration for patients. Some have experienced issues with appointment management and staff responsiveness, which may affect the overall experience. It's advisable to be prepared for potential delays or misunderstandings during visits.