Cox and Hitchcock Dental Group
Cox & Hitchcock is a reputable dental practice with locations in Cardiff and Newport, offering both private and NHS dental services, including implants and whitening. The practice is known for its friendly and professional staff who prioritise patient comfort and care. They have a strong focus on providing a welcoming environment, particularly for those who may feel anxious about dental visits. With a commitment to quality service, they have built a loyal patient base over the years.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and welcoming atmosphere created by the staff, which helps to ease anxiety, especially for those who have not visited a dentist in a long time. Many have highlighted the professionalism and expertise of the dental team, noting that treatments are explained clearly and performed with care. The hygienist services are particularly praised for their effectiveness and minimal discomfort, contributing to a positive overall experience.
Things to Consider
While many patients have had excellent experiences, there are some concerns regarding communication, particularly with appointment scheduling and phone accessibility. A few individuals have reported issues with the receptionist's attitude, which may affect the initial impression of the practice. It's advisable to be persistent when trying to reach the practice by phone, as some have found it challenging to get through.