Basingstoke Orthodontics
Basingstoke Orthodontics is a specialist provider of orthodontic care located in Hampshire, offering both NHS and private treatment options for patients of all ages. The practice prides itself on creating a calm and modern environment where patients can feel relaxed during their visits. With a focus on personalised care, the team is dedicated to improving the appearance and alignment of teeth through a range of services, including Invisalign and traditional braces. Their commitment to patient satisfaction and effective communication sets them apart as a trusted choice for orthodontic treatment.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and professional staff who consistently provide excellent care. The team is known for their supportive approach, making even the most anxious individuals feel at ease. Many have highlighted the efficient communication and quick response times, particularly when addressing any issues with braces. The modern facilities and clean environment further enhance the overall experience, making visits pleasant for both children and adults.
Things to Consider
While many have had positive experiences, there are occasional mentions of dissatisfaction with customer service, particularly regarding administrative interactions. It's advisable to ensure clear communication about treatment options and costs upfront to avoid any misunderstandings. Additionally, some patients have found appointment availability to be limited during peak times, so planning ahead may be beneficial.