mydentist, Rush Hill, Bath
This dental practice is known for its compassionate and skilled team, offering a range of services tailored to meet the needs of their patients. They prioritise patient comfort and understanding, ensuring that everyone feels safe and supported throughout their treatment. With a focus on clear communication and a gentle approach, they have built a reputation for transforming smiles and boosting confidence. The practice is particularly praised for its friendly atmosphere and dedication to providing excellent dental care.
Patient Insights
What Patients Appreciate
Patients appreciate the kindness and professionalism of the dental team, with many highlighting the gentle and patient approach taken, especially for those who are anxious about dental visits. The communication is often described as excellent, with clear explanations of procedures and timely reminders for appointments. The practice is also commended for its ability to handle emergencies promptly and effectively, making patients feel valued and cared for.
Things to Consider
While many have had positive experiences, some patients have expressed concerns regarding the reception staff's attitude, noting instances of rudeness that detracted from their overall experience. Additionally, there have been reports of issues with appointment scheduling and communication, particularly for those needing NHS services. It may be helpful to clarify any appointment details directly with the practice to avoid misunderstandings.