Not Acceptingmydentist, Bay View Road, Northam
This dental practice offers a range of services with a focus on patient care and comfort. Patients appreciate the kind and gentle approach of the dentists, who take the time to listen and address concerns. The practice has a mix of experienced professionals, although some recent changes in staff have led to mixed experiences. Despite some challenges with customer service, the quality of dental care provided is often highlighted positively.
Patient Insights
What Patients Appreciate
Many patients feel genuinely cared for by the dentists, noting their professionalism and kindness. The atmosphere is often described as friendly, with some staff members being particularly praised for their welcoming nature. The quality of dental work, especially in areas like braces and general treatments, has left several patients feeling satisfied and grateful for the service they received.
Things to Consider
While the dental care itself is often well-regarded, there are concerns regarding the reception and administrative side of the practice. Patients have experienced difficulties in reaching the practice by phone and have noted long wait times both for appointments and on the phone. Additionally, there have been reports of issues with billing and communication, which could be frustrating for those seeking timely assistance.