Dental Care Erdington
This dental practice is known for its exemplary patient care and friendly atmosphere. The team, including receptionists and dentists, prioritises making patients feel comfortable and at ease, especially those who are nervous about dental visits. They offer a range of dental services while ensuring that each procedure is clearly explained beforehand. With a focus on cleanliness and organisation, the practice stands out for its welcoming environment and attentive staff.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and friendly nature of the staff, which helps to create a calming atmosphere during visits. Many find the dentists to be particularly attentive, taking the time to explain procedures and ensuring that they feel comfortable throughout their treatment. The reception team is also frequently praised for their helpfulness and efficiency, making the overall experience pleasant and stress-free.
Things to Consider
While the majority of experiences are positive, some patients have noted issues with specific treatments, such as fitting complex dentures. Additionally, there have been occasional mentions of customer service challenges at the reception, which can affect the overall experience. It's advisable to communicate clearly about appointments and treatment expectations to ensure a smooth visit.