Not AcceptingHillbrook Dental Health Centre
Hillbrook Dental Health Centre is a family-oriented dental practice located in Birmingham, offering a range of high-quality dental services, including sedation for anxious patients. The clinic prides itself on creating a comfortable and professional environment, ensuring that every patient receives the necessary care and attention for optimal oral health. With a commitment to patient comfort and modern facilities, they aim to provide a positive dental experience for all ages. However, the practice has faced challenges with appointment scheduling and staff communication, which may affect patient satisfaction.
Patient Insights
What Patients Appreciate
Many patients appreciate the gentle and caring approach of the dentists, particularly Dr. Sapna Chandrashekar, who is noted for her skill and ability to explain procedures clearly. The clinic is described as clean and modern, contributing to a welcoming atmosphere. Additionally, the practice is praised for its flexibility in scheduling and proactive appointment reminders, which help patients manage their dental care more effectively.
Things to Consider
Some patients have experienced significant issues with appointment cancellations and long waiting times, particularly for orthodontic treatments. There are concerns regarding the responsiveness of the reception staff, which may lead to frustration when trying to book or reschedule appointments. It's advisable for potential patients to be aware of these challenges and consider their own scheduling needs when choosing this practice.