Not AcceptingHilltop Dental
Hilltop Dental in Birmingham offers a range of cosmetic dentistry services, including Invisalign, whitening, bonding, and anti-wrinkle treatments. The practice is known for its patient-centric approach, where staff take the time to explain procedures and ensure comfort throughout the treatment process. With a team that includes experienced dentists and friendly receptionists, they strive to create a welcoming environment for all patients. The practice also embraces modern technology, making administrative tasks seamless and efficient.
Patient Insights
What Patients Appreciate
Patients appreciate the exceptional care and professionalism of the staff, particularly highlighting the thorough explanations provided by the dentists. Many feel at ease during their visits, thanks to the kind and attentive nature of the team. The hygienists are noted for their gentle approach and ability to make patients comfortable, even during procedures that might typically cause anxiety. Overall, the practice is praised for its cleanliness and efficient service.
Things to Consider
While many patients have had positive experiences, some have noted that communication could be improved, especially for new patients. There have been mentions of a lack of email communication regarding appointment details and practice policies, which could enhance the overall experience. Additionally, a few patients have expressed concerns about the waiting area setup and the handling of customer queries, suggesting that improvements in these areas could further elevate patient satisfaction.