Kings Heath Dental Practice & Implant Centre
Kings Heath Dental & Implant Centre aims to provide a positive experience for patients, focusing on leaving them with happy smiles. They offer a range of dental services, with an emphasis on clear communication and patient comfort. The practice features a welcoming atmosphere, which helps to ease the nerves of those attending for treatment. However, they have faced challenges with appointment management and communication, which has affected patient satisfaction.
Patient Insights
What Patients Appreciate
Many patients appreciate the welcoming atmosphere and the politeness of the staff, which helps to reduce anxiety during visits. The dentists are described as knowledgeable and well-informed, providing clear explanations during consultations. The ability to book appointments online is also a convenient feature that some patients enjoy.
Things to Consider
There have been multiple reports of last-minute appointment cancellations, which can be frustrating for patients, especially those with busy schedules. Some patients have experienced difficulties with communication, particularly with the reception staff, leading to a sense of unprofessionalism. It's advisable to confirm appointments in advance and be prepared for potential delays in scheduling.