Lozells Dental Surgery
Lozells Road Dental Practice is a family-friendly NHS and private dental practice that prioritises patient care. They offer a range of services, including braces and other dental treatments, with a commitment to making patients feel at ease. The practice aims to create a welcoming environment for all, especially for those who may be anxious about dental visits. Their focus on community support and kindness sets them apart in the local area.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and professional staff who take the time to explain procedures clearly, helping to ease the nerves of anxious individuals. The practice has been commended for its compassionate approach, particularly towards patients with special needs, ensuring that everyone receives the care they deserve. Additionally, some families have found the practice accommodating and efficient in scheduling appointments.
Things to Consider
While the dental care provided by some practitioners has been positively noted, there are concerns regarding the reception staff's customer service skills, with several patients experiencing rudeness and dismissiveness. Appointment scheduling can also be problematic, with reports of delays and miscommunication. It's advisable to be prepared for potential challenges with reception when booking or inquiring about appointments.