mydentist, Birchfield Dental Practice, Birmingham
Birchfield Dental Practice has a mixed reputation, with some patients appreciating the quality of dental care while others express dissatisfaction with the administrative staff and appointment management. The practice offers a range of dental services, and there are positive mentions of specific dentists who provide excellent care. However, the experience can be marred by issues such as long wait times and perceived rudeness from some staff members. Overall, the practice has potential but faces challenges in patient communication and service consistency.
Patient Insights
What Patients Appreciate
Many patients appreciate the quality of care provided by the dentists, particularly praising the skills and professionalism of specific practitioners. The friendly and helpful nature of some staff members, especially those at the reception, has also been noted positively. Cleanliness and a tidy environment contribute to a pleasant experience for those who feel well looked after during their visits.
Things to Consider
There are concerns regarding the administrative side of the practice, particularly with the customer service provided by some staff members. Patients have reported long wait times for appointments, which can be frustrating, especially when they have arrived on time. Additionally, there may be limited availability for new patients or emergency appointments, which could be a consideration for those seeking immediate care.
Contact
195-197, The Parade, Birchfield Gdns, Handsworth, Birmingham B19 1LL
Birmingham, B19 1LL