Philip L Mason
The practice, led by Mr Mason, focuses primarily on orthodontics, providing braces and other teeth-straightening solutions. They pride themselves on their professionalism and the care they extend to their patients, particularly children. The team is noted for their experience and dedication to achieving positive results for their patients. However, experiences can vary significantly, with some patients expressing dissatisfaction with the approach taken by certain staff members.
Patient Insights
What Patients Appreciate
Many patients appreciate the professionalism and dedication shown by Mr Mason and his team, particularly in the orthodontic treatments for children. The results of the treatments are often described as phenomenal, with transformations that leave patients extremely satisfied. The staff is frequently praised for being friendly and helpful, creating a supportive environment during what can be a challenging process.
Things to Consider
It's important to note that experiences can differ widely; some patients have reported feeling rushed or dismissed during their appointments. A few have described interactions with staff as rude or unhelpful, which may affect the overall patient experience. Ensuring clear communication and a comfortable environment seems to be a recurring theme in the feedback.