Sparkhill Dental Surgery
This dental practice offers a range of services with a focus on providing a friendly and professional environment for patients, particularly children. The team, including Dr. Sarfraz and Dr. Sidra, is known for their gentle approach and ability to put nervous patients at ease. They strive to create a welcoming atmosphere, making dental visits enjoyable for families. However, the practice has faced some criticism regarding the professionalism of certain staff members at the reception.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and friendly atmosphere of the practice, particularly how the staff engages with children to make their visits enjoyable. Many have noted the thoroughness and professionalism of the dentists, who take the time to explain procedures and ensure comfort during treatments. The reception team is often highlighted for their helpfulness and efficiency, making appointment scheduling straightforward.
Things to Consider
While many experiences at the practice are positive, there have been concerns regarding the professionalism of some reception staff, with reports of unprofessional behaviour affecting patient experiences. Additionally, some patients have noted issues with timely appointments and the quality of certain treatments, suggesting that prospective patients may want to communicate any specific concerns directly with the dental team.