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Not AcceptingCoundon Dental Health Centre
Burgess & Hyder, now part of Westmount Dental, has been serving the North East Region for over 25 years, offering a wide range of dental services including NHS dentistry, cosmetic treatments, and emergency care. The practice prioritises patient comfort and satisfaction, creating a warm and welcoming environment for all. Their skilled team is dedicated to providing clear information and reassurance, making them particularly adept at handling nervous patients. With a strong focus on personalised care, they strive to ensure every visit is a positive experience.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and considerate nature of the staff, who go above and beyond to make everyone feel comfortable and at ease. The dentists are described as knowledgeable and skilled, providing excellent aftercare advice. Many have had positive experiences, especially with children, highlighting the team's ability to create a supportive atmosphere during treatments. The practice is also praised for its accessibility and the quality of care received during both routine and emergency visits.
Things to Consider
While the practice is highly regarded, some patients have noted that appointment availability can be a challenge, particularly during peak times. There have been mentions of difficulty in reaching the practice by phone during early hours, which could be a consideration for those needing urgent appointments. Despite these minor issues, the overall patient experience remains very positive.