Not Acceptingmydentist, Railway Road, Blackburn
This dental practice offers a range of services with a focus on patient comfort and care. They aim to create a welcoming environment, particularly for those who may feel anxious about dental visits. The team is noted for their professionalism and friendliness, making efforts to ensure patients feel at ease during their treatments. However, there are mixed experiences regarding communication and the handling of appointments, which may affect overall patient satisfaction.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and professional staff, particularly highlighting the receptionists who are described as knowledgeable and helpful. The practice is praised for its ability to put nervous patients at ease, with some noting that they felt relaxed during their appointments for the first time in years. The willingness of the team to accommodate emergency appointments and provide clear explanations of procedures is also valued.
Things to Consider
While the practice has strengths, some patients have experienced issues with communication, particularly at the reception desk, where staff may not always acknowledge patients promptly. There are also concerns about the accessibility of the facility, especially for those with young children or mobility challenges. Additionally, some patients have reported dissatisfaction with the quality of certain treatments, suggesting that prospective patients should consider their specific needs and expectations before booking an appointment.