Newbank Dental Centre
This dental practice offers a range of services including general dentistry, cosmetic treatments, and emergency care, with a focus on patient-centred care. The team is known for their professionalism and dedication to providing a comfortable experience, particularly for those who may feel anxious about dental visits. They are committed to clear communication and ensuring that patients are well-informed about their treatment options. The practice is actively working on improvements to enhance both the facilities and patient experience.
Patient Insights
What Patients Appreciate
Patients appreciate the exceptional service provided by the dentists, who are often described as gentle and thorough. Many have found the staff to be friendly and welcoming, creating a comfortable environment that alleviates anxiety. The clear explanations of procedures and options available are frequently highlighted, making patients feel respected and valued. The practice's commitment to high-quality care, even for NHS patients, has led to positive recommendations.
Things to Consider
While many have had positive experiences, there are concerns regarding the responsiveness of the reception team, particularly when it comes to appointment scheduling and follow-up care. Some patients have reported difficulties in reaching the practice by phone, which can lead to frustration. It's advisable to be proactive about confirming appointments and to consider potential delays during busy times.