Not AcceptingWinlaton Dental Practice
Winlaton Dental Practice in Gateshead offers dental care for patients of all ages in a friendly environment. While they provide a range of services, their approach to patient care has faced criticism, particularly regarding communication and the handling of NHS patients. Despite some positive experiences, the practice has been noted for issues with appointment management and perceived prioritisation of private patients over NHS care. The practice's long-standing presence in the community is a distinctive feature, but recent feedback suggests significant room for improvement in patient interactions.
Patient Insights
What Patients Appreciate
Some patients have found the team to be caring and attentive, especially in managing anxiety during procedures. There are mentions of the dentist's experience and ability to provide relief in stressful situations, which has been appreciated by those who have had challenging dental experiences in the past. A few patients have expressed satisfaction with their treatment and the overall care they received.
Things to Consider
There have been several concerns regarding communication and appointment management, with reports of difficulty in reaching the practice by phone and issues with appointment cancellations. Some patients have felt that the practice prioritises private care over NHS services, leading to frustration with treatment costs and upselling during appointments. It's advisable to clarify any NHS-related queries upfront to avoid misunderstandings.
Contact
16A The Garth, Front St, Winlaton, Blaydon-on-Tyne NE21 6DD
Blaydon-on-Tyne, NE21 6DD