Perfect Smile - Dentist in Market Street
This dental practice is dedicated to providing a welcoming and compassionate environment for patients of all ages. They offer a range of services, focusing on both general and cosmetic dentistry, while prioritising patient comfort and care. The team is known for their gentle approach, ensuring that even the most anxious patients feel at ease during their visits. With a commitment to high-quality service, they strive to create a positive experience from the moment patients walk through the door.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and friendly atmosphere created by the staff, particularly the reception team who greet everyone with a smile. The dentists, especially Sunny and Lou, are praised for their gentle and thorough care, making even challenging procedures feel comfortable and pain-free. Many express gratitude for the team's ability to communicate clearly, ensuring that patients feel informed and reassured throughout their treatment. The practice is particularly noted for being accommodating to families, making visits easier for those with children.
Things to Consider
While many patients have had positive experiences, there have been some concerns regarding communication and management responsiveness, particularly in addressing complaints. A few individuals have reported dissatisfaction with specific treatments and the handling of their cases, suggesting that prospective patients should ensure they have clear communication about their treatment plans. Additionally, appointment availability may vary, so it’s advisable to book in advance.