mydentist, Symons Way, Bridgwater
This dental practice offers a range of services, including emergency care and restorative treatments. They are known for their patient-centric approach, with many staff members praised for their kindness and understanding, particularly towards those with dental anxiety. The practice aims to create a comfortable environment for patients, helping them feel at ease during their visits. However, there are concerns regarding appointment management and communication, which could impact the overall patient experience.
Patient Insights
What Patients Appreciate
Patients appreciate the compassionate and gentle care provided by the dental team, especially those who have anxiety about dental procedures. Many have found the staff to be friendly and accommodating, making efforts to explain treatments clearly and ensure comfort during visits. The practice has successfully helped individuals overcome their fears, leading to positive transformations in their dental health and confidence.
Things to Consider
There have been some frustrations regarding appointment scheduling and communication, with reports of long waits for emergency appointments and difficulties in reaching the reception staff. Some patients have expressed dissatisfaction with how their concerns were handled, particularly when it comes to language barriers and appointment cancellations. It's advisable to be proactive in communication to ensure a smoother experience.
Contact
East Quay Medical Centre, E Quay, Symons Way, Bridgwater TA6 4GP
Bridgwater, TA6 4GP