Not Acceptingmydentist, Old Market, Bristol
MyDentist Old Market in Bristol offers a range of dental services, including general check-ups and emergency care. The practice is known for its kind and accommodating staff, who strive to make patients feel comfortable, especially those with dental anxiety. However, there are concerns regarding appointment management and the handling of patient complaints, which have led to mixed experiences. The practice's approach to patient care is marked by a commitment to empathy, although some patients have reported dissatisfaction with communication and service efficiency.
Patient Insights
What Patients Appreciate
Many patients appreciate the kindness and compassion shown by the dental team, particularly towards those who feel anxious about dental visits. The staff often go out of their way to ensure a comfortable experience, making an effort to engage in friendly conversation during treatments. Additionally, the practice has been noted for its relatively short waiting times for appointments, which can be a relief for those who value prompt service.
Things to Consider
It's important to be aware that some patients have experienced challenges with appointment scheduling, including cancellations and long wait times for emergency slots. The process for obtaining emergency appointments can be competitive, requiring patients to call early in the morning. Additionally, there have been reports of unprofessional interactions with some staff members, which may affect the overall patient experience.