Not Acceptingmydentist, Victoria Street, Staple Hill
This dental practice is known for its friendly and welcoming environment, providing a range of dental services with a focus on patient comfort and care. The team is dedicated to ensuring that patients feel at ease, particularly those who may be anxious about dental treatments. With a commitment to clear communication and personalised care, the practice aims to build long-term relationships with its patients. Despite some recent challenges with appointment availability, many patients appreciate the compassionate approach of the staff and the quality of care received.
Patient Insights
What Patients Appreciate
Patients consistently highlight the friendly and supportive nature of the staff, from receptionists to dental hygienists and dentists. Many feel reassured by the gentle care provided, especially during procedures that can cause anxiety. The practice is praised for its thorough explanations of treatments and options, which helps patients feel informed and involved in their dental care. The family-friendly atmosphere makes it a comfortable place for both adults and children.
Things to Consider
While many patients have had positive experiences, there have been concerns regarding appointment availability and cancellations, which can be frustrating for those needing timely care. Some patients have reported difficulties in securing NHS appointments, leading to a shift towards private care options. It's advisable for prospective patients to inquire about appointment scheduling and availability before committing to treatment.