Smile & Face Dental Practice
Smile & Face Dental Practice is dedicated to providing a warm and welcoming environment for patients of all ages, including those with special needs. The team, led by experienced dentists like Ellie and Dr Yang, prioritises patient comfort and clear communication, ensuring that every visit is as stress-free as possible. Their approach combines professionalism with a personal touch, making them a standout choice for families and individuals alike. The practice is well-regarded for its gentle care and commitment to high-quality dental services.
Patient Insights
What Patients Appreciate
Patients consistently appreciate the calm and patient approach of the dental team, particularly Ellie and Dr Yang, who excel at making nervous individuals feel at ease. The reception staff are noted for their friendliness and willingness to accommodate busy schedules, creating a welcoming atmosphere from the moment patients arrive. Many have found the practice to be exceptionally professional, with a focus on clear communication and gentle treatment, which is especially important for those who may feel anxious about dental visits.
Things to Consider
While the practice is highly praised for its services, some patients have noted that the transition to electronic patient records has made the check-in process feel less personal. Although this change is aimed at improving efficiency, it may initially leave some feeling like just a number. Additionally, there are reports that the practice is currently unable to take on new NHS patients, which could be a consideration for those seeking NHS treatment.