The Dental Laboratory
TDL - The Dental Laboratory is a family-run dental lab established in 1995, located in North Bristol. They specialise in prosthetics, particularly dentures, and serve dental practices across the South West and beyond. Their approach to patient care is marked by efficiency and a personal touch, allowing direct communication between patients and technicians. What sets TDL apart is their commitment to quick turnaround times and exceptional customer service, often accommodating urgent requests with a friendly and knowledgeable team.
Patient Insights
What Patients Appreciate
Patients appreciate the quick and efficient service provided by TDL, especially in urgent situations. The ability to communicate directly with the technicians allows for personalised care and immediate feedback on concerns. Many have praised the friendly staff, particularly the helpful receptionist, who goes above and beyond to assist with queries. The quality of the dentures and the overall experience have led to high recommendations from satisfied customers.
Things to Consider
While the service is generally praised, some patients have experienced discrepancies regarding pricing information, which can lead to unexpected costs. It's advisable to confirm prices before visiting to avoid any surprises. Additionally, as a lab, TDL primarily focuses on denture work, so those seeking a broader range of dental services may need to consider other options.