Not AcceptingNew Road Dental
New Road Dental in Bromsgrove offers a wide range of dental services in a comfortable and caring environment, making it a standout choice for patients seeking high-quality oral health care. The practice prides itself on its modern technology and a team of highly qualified dentists who are particularly skilled in managing nervous patients. With no waiting lists and free parking, they aim to provide a seamless experience for all visitors. The friendly and welcoming atmosphere, combined with a commitment to patient education, sets them apart in the local community.
Patient Insights
What Patients Appreciate
Patients truly appreciate the calming presence of the dentists, particularly Anna, who is known for her reassuring manner and ability to put nervous individuals at ease. The reception staff are frequently praised for their friendliness and helpfulness, making every visit a pleasant experience. Many have expressed gratitude for the thorough care and attention they receive, especially from the hygienists who provide valuable education on maintaining dental health. The practice's commitment to accommodating emergencies and following up with patients after procedures further enhances their reputation for excellent customer service.
Things to Consider
While many patients have had positive experiences, there have been some concerns regarding communication, particularly related to appointment bookings and changes in NHS status for children. A few have noted instances of cancelled appointments and a lack of clarity about treatment options, which can be frustrating. It's advisable to confirm appointments and any changes in advance to avoid any misunderstandings. Overall, being proactive in communication can help ensure a smoother experience.