Not Acceptingmydentist, High Street, Chasetown
This dental practice offers a range of services including cosmetic treatments, with a focus on patient comfort and care. The team is known for their friendly and empathetic approach, making it a suitable choice for those who may feel anxious about dental visits. Patients appreciate the thoroughness and professionalism of the clinicians, particularly in cosmetic procedures like whitening. However, the practice has faced some challenges with appointment scheduling and reception service, which may affect the overall experience.
Patient Insights
What Patients Appreciate
Patients frequently highlight the friendly and welcoming nature of the staff, which helps to create a comfortable environment. Many have expressed appreciation for the dentists' ability to communicate effectively, providing clear explanations and reassurance during treatments. The quality of cosmetic procedures, particularly whitening, has received positive feedback, with several patients thrilled with their results. Overall, the caring attitude of the dental team stands out as a significant strength.
Things to Consider
Some patients have experienced difficulties with appointment scheduling and communication, particularly with the reception staff. There have been instances of long wait times for appointments and issues with booking processes that could be frustrating. It's advisable to be prepared for potential delays or changes to appointments, especially during busy periods. While the clinical care is generally well-regarded, addressing these operational challenges could enhance the overall patient experience.