mydentist, Risbygate Street, Bury St. Edmunds
This dental practice offers a range of services with a focus on providing a comfortable and reassuring environment for patients, especially children. The team is known for their friendly and professional approach, ensuring that patients feel at ease during their visits. They are committed to clear communication, explaining procedures thoroughly to alleviate any anxiety. The practice stands out for its experienced staff and dedication to patient care, making it a recommended choice for families.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and welcoming atmosphere created by the staff, particularly during children's appointments. Many have noted the kindness and professionalism of the dentists, who take the time to explain procedures and ensure comfort throughout treatments. The ability to accommodate emergency appointments and the attentiveness of the dental team have also been highlighted as significant positives.
Things to Consider
While the quality of dental care is generally praised, some patients have experienced issues with customer service, particularly at the reception. There have been reports of unhelpful interactions that could affect the overall experience. Additionally, some patients have noted discrepancies regarding NHS services, which may lead to confusion for new patients seeking treatment.
Contact
53 Risbygate St, Bury Saint Edmunds IP33 3AZ
Bury Saint Edmunds, IP33 3AZ