Bupa Dental Care Caerphilly
Bupa Dental Care Caerphilly is a well-established dental practice that has been serving the community for over 20 years. They offer a range of dental services, including general dentistry and hygiene treatments, with a focus on creating a comfortable and friendly environment for patients. The team is known for their gentle approach, particularly with nervous patients and children, ensuring that everyone feels at ease during their visits. Their commitment to patient care and satisfaction is evident in the positive experiences shared by many long-term patients.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and accommodating staff, who consistently provide excellent service from the reception to the dental chair. The dentists, particularly Jose and Samiul, are praised for their gentle care and ability to explain procedures clearly, making even the most anxious patients feel comfortable. Many have noted the high level of professionalism and thoroughness of the hygienists, especially Bonnie, who is recognised for her gentle touch and attention to detail. Overall, the practice is seen as a welcoming place that prioritises patient comfort and satisfaction.
Things to Consider
While the quality of care is highly regarded, some patients have experienced challenges in reaching the reception team by phone, which can lead to frustration when trying to schedule or amend appointments. It's worth noting that appointment availability may be limited during peak times, so planning ahead could be beneficial. Despite these communication hurdles, many still find the in-person experience to be positive and the staff to be helpful and friendly.
Contact
Cwrt Rawlin Inn, 6C Cae Meillion, Ystrad, Caerphilly CF83 1SN
Caerphilly, CF83 1SN