Castle Street Dental Practice
Castle Street Dental Practice in Canterbury offers a warm and welcoming environment, prioritising patient comfort and care. The team, led by the experienced Dr. Laurence Green, is known for their gentle approach, making even the most anxious patients feel at ease. With a focus on clear communication and thorough explanations, they ensure that patients are well-informed about their treatments. This practice stands out for its friendly staff and commitment to providing high-quality dental care.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and courteous nature of the staff, who consistently put their needs first. Many feel reassured by the gentle and calming approach of the dentists, particularly Dr. Laurence, who is often described as a delight. The welcoming atmosphere helps to alleviate anxiety, making visits to the dentist a more pleasant experience. Overall, the practice is highly recommended for its excellent service and the genuine care shown by the entire team.
Things to Consider
While the overall experience is positive, some patients have noted that communication with the reception desk could be improved, as it can be challenging to reach someone directly. There have also been instances where emergency appointments were not accommodated for non-registered patients, which may be a consideration for those visiting from out of town. Despite these minor issues, many still find the quality of care to be worth it.