Portman Smile Clinic - Canterbury
This dental practice is dedicated to providing exceptional orthodontic care tailored to the individual needs of each patient. With a team of specialists, they focus on clinical excellence and utilise their expertise to ensure the best outcomes for their patients. The practice is known for its welcoming atmosphere and commitment to patient comfort, making it a popular choice for families. Their approach combines professionalism with a personal touch, ensuring that every visit is a positive experience.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and welcoming staff who help ease anxiety and create a comfortable environment. Many have noted the professionalism and expertise of the orthodontists, highlighting their ability to communicate clearly and provide thorough explanations of procedures. The practice is also commended for its responsiveness in urgent situations, with some patients experiencing prompt care when emergencies arise. Overall, the positive experiences contribute to a strong sense of satisfaction with the treatment received.
Things to Consider
While many have had positive experiences, some patients have encountered issues with appointment availability and communication, particularly regarding follow-ups and scheduling. There have been instances of last-minute cancellations and difficulties in reaching the practice by phone. It's advisable for prospective patients to be aware of these potential challenges and to follow up proactively regarding appointments to ensure a smoother experience.