Cox and Hitchcock Dental Group
Cox & Hitchcock is a dental practice with locations in Cardiff and Newport, offering both private and NHS dental services, including implants and whitening. The practice is known for its experienced team, particularly in implant procedures, and a focus on patient comfort and care. They strive to provide clear communication and a friendly atmosphere, making dental visits as pleasant as possible. With a commitment to meticulous treatment and patient satisfaction, they have built a reputation for quality service in the community.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and supportive staff, who create a welcoming environment. Many have highlighted the thorough explanations provided during treatments, which help to alleviate anxiety and build confidence. The quality of work, particularly with implants, has received praise for its attention to detail and successful outcomes. The practice's ability to cater to both adults and children, ensuring a calm experience for nervous patients, is also frequently mentioned.
Things to Consider
While many have had positive experiences, some patients have expressed concerns about the cost of treatments, feeling that certain procedures are priced higher than expected. Additionally, there have been instances of communication issues with reception staff, particularly regarding urgent appointments. It's advisable to clarify treatment costs upfront and ensure clear communication when scheduling appointments.