Hill Crest Dental Practice
Hill Crest Dental Practice offers a range of dental services but has faced significant challenges in recent times, particularly regarding patient communication and appointment availability. The practice has a friendly team, and some patients have noted positive interactions with newer staff members. However, there are concerns about the quality of care and responsiveness to patient needs, leading to a mixed reputation. The practice appears to be navigating difficulties, particularly in the wake of the pandemic, which has affected their operations.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and professional nature of the staff, highlighting the welcoming atmosphere at the practice. Some have found the newer team members, like Henry, to be particularly engaging and attentive, providing clear explanations throughout treatments. Emergency appointments have also been handled effectively, showing a commitment to urgent patient needs.
Things to Consider
There are notable concerns regarding appointment availability and communication, with several patients expressing frustration over long wait times and difficulty in getting timely responses. Some have experienced issues with the quality of dental work and follow-up care, which may lead to uncertainty about the reliability of treatments. It's advisable for potential patients to consider these factors when seeking care.