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Hywel Samuel and Associates Loudoun Square
Hywel Samuel Golate is a modern dental practice located in the heart of Cardiff City Centre, boasting over 40 years of experience. The clinic prioritises patient comfort and care, offering a welcoming environment with a dedicated team. They are known for their professional and friendly staff who strive to accommodate patients' needs, even going above and beyond to ensure satisfaction. The practice aims to provide a safe and pleasant dental experience for all visitors, making it a standout choice in the area.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and friendly atmosphere created by the staff, who are consistently described as caring and professional. Many feel at ease during their visits, thanks to the team's gentle approach and willingness to accommodate individual needs. The receptionists are particularly praised for their helpfulness, often going out of their way to ensure timely appointments and follow-ups. Overall, the combination of skilled dental care and a supportive environment leaves a positive impression on those who visit.
Things to Consider
While many experiences are positive, some patients have encountered issues with appointment availability and communication, particularly with certain staff members. There are reports of unhelpful interactions over the phone, which can be frustrating for those seeking assistance. It's advisable to be patient and persistent when scheduling appointments, especially during peak times, to ensure a smoother experience.
Contact
Medical Centre, Plasiona, Loudoun Square, Cardiff CF10 5HW
Cardiff, CF10 5HW