mydentist, High Street, Carluke
This dental practice is dedicated to providing a comfortable and supportive environment for patients, particularly those who may feel anxious about dental visits. They offer a range of services, including general dentistry and children's dental care, with a focus on gentle, patient-centred treatment. The team is known for their friendly and welcoming approach, ensuring that every patient feels at ease. Their commitment to clear communication and high-quality care sets them apart in the community.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and friendly atmosphere of the practice, noting that the staff, from reception to dental professionals, are welcoming and attentive. Many feel reassured by the clear explanations provided during treatments, which helps to alleviate anxiety. The gentle approach of the dentists, particularly in handling nervous patients, is frequently highlighted, making visits more pleasant and less stressful. The practice also receives praise for its effective communication and reminders regarding appointments.
Things to Consider
While many patients have had positive experiences, some have raised concerns about the efficiency of the reception area, particularly regarding wait times and the handling of paperwork. A few have expressed frustration over appointment policies, especially in cases of lateness. It's advisable for new patients to arrive early to ensure a smooth check-in process. Overall, being aware of these aspects can help set realistic expectations for your visit.