mydentist, Croydon Road, Caterham
This dental practice offers a range of services, including emergency care and implant procedures, with a focus on patient comfort and care. The team is known for their gentle approach, making even the most anxious patients feel at ease. Many patients appreciate the professionalism and skill of the staff, particularly in handling complex dental issues. The practice aims to provide a welcoming environment, ensuring that patients feel supported throughout their treatment journey.
Patient Insights
What Patients Appreciate
Patients often highlight the friendly and welcoming atmosphere of the practice, with staff who genuinely care about their comfort and well-being. Many have expressed gratitude for the gentle and professional treatment they received, especially during procedures that typically cause anxiety. The ability to secure same-day appointments for emergencies is also a significant advantage, allowing patients to receive timely care when they need it most.
Things to Consider
Some patients have expressed concerns about the pricing of certain procedures, feeling that costs may be higher than expected. Additionally, there have been instances where communication with the reception staff could be improved, particularly regarding appointment management and follow-ups. It's advisable to clarify any treatment plans and costs upfront to avoid misunderstandings.