Townend Dental Practice
Townend Dental Practice in Caterham offers a wide range of NHS and private dental services, including routine check-ups, cosmetic enhancements, and dental implants. The practice is distinguished by its empathetic approach to patient care, ensuring that each visit is comfortable and supportive. With a focus on quality and modern facilities, the team is dedicated to making dental experiences as pleasant as possible. They prioritise clear communication and take the time to address any patient concerns, making them a trusted choice for many in the community.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and welcoming atmosphere of the practice, highlighting the kindness and professionalism of the staff. Many express gratitude for the gentle care they receive, particularly those who have experienced anxiety about dental visits. The team is often described as supportive and attentive, making efforts to ensure comfort during treatments. The practice's ability to handle emergencies promptly and effectively has also garnered positive remarks.
Things to Consider
While many have had positive experiences, some patients have encountered issues with communication, particularly regarding referrals and administrative tasks. There may be times when appointment availability is limited, especially for emergency visits. It's advisable to confirm appointment details and any necessary follow-ups directly with the practice to ensure a smooth experience.