mydentist, Victoria Road, Chelmsford
Elton Dental Surgery is a welcoming practice that focuses on providing gentle and effective dental hygiene treatments. The team, particularly the hygienist Ashley, is known for their friendly and professional approach, ensuring that patients feel comfortable and at ease during their visits. They offer personalised advice and support to help patients improve their oral health, making the experience less daunting for those who may be anxious about dental care. The practice is distinguished by its commitment to patient comfort and clear communication throughout treatments.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and friendly atmosphere created by the staff, especially the hygienist Ashley, who is often described as gentle, informative, and understanding. Many have found their anxiety alleviated thanks to the team's supportive nature, making dental visits a more positive experience. The clear communication about procedures and aftercare has also been highlighted, with many feeling reassured and well-informed throughout their treatments.
Things to Consider
While many experiences have been positive, there are some concerns regarding consistency in treatment quality and communication, particularly related to specific dental procedures. A few patients have expressed dissatisfaction with certain aspects of care, suggesting that it's important to discuss any concerns directly with the staff to ensure clarity and satisfaction. Additionally, appointment availability may vary, so it might be wise to book in advance.