Bupa Dental Care Chepstow - Community Hospital
Bupa Dental Care Chepstow is a dental practice that prioritises patient comfort and care, offering a welcoming environment with a friendly and professional staff. They are known for their attentive approach, especially towards nervous patients, ensuring that everyone feels at ease during their visits. Despite facing challenges with appointment availability, the practice strives to provide quality care and has a team that is dedicated to addressing patient needs. Their commitment to patient-centred care and understanding of individual concerns sets them apart in the community.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and friendly atmosphere created by the reception and dental staff, making visits more pleasant. Many have highlighted the exceptional care received from dentists who take the time to explain procedures in detail, ensuring that even the most anxious patients feel comfortable. The team is often described as professional and attentive, with a strong focus on patient well-being.
Things to Consider
While the practice is praised for its caring approach, there are concerns regarding appointment availability, particularly for NHS patients. Some individuals have experienced cancellations and long wait times for routine check-ups, which can be frustrating. It's advisable to be prepared for potential delays and to consider the possibility of private appointments if immediate care is needed.