Ottershaw Dental Practice
Smile Pad is a dedicated dental practice offering a comprehensive range of NHS and private dentistry services across multiple locations including London, Bristol, and Salisbury. They pride themselves on providing expert care with a personal touch, ensuring patients feel comfortable and well-informed throughout their treatments. The practice is particularly noted for its friendly atmosphere and the professionalism of its staff, making it a welcoming environment for both nervous patients and families. With a focus on modern techniques and patient satisfaction, Smile Pad stands out as a reliable choice for dental care.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and welcoming atmosphere of the practice, often highlighting the staff's ability to put them at ease, especially during procedures. Many have found the clear communication from the dentists reassuring, as they explain each step of the treatment process. The quality of care is frequently praised, with several patients noting that their experiences were painless and efficient. The practice's commitment to accommodating emergency appointments and providing affordable services has also garnered positive feedback.
Things to Consider
While many patients have had positive experiences, there have been some concerns regarding appointment availability and wait times. Instances of scheduling issues and unresponsive communication from the reception staff have been reported, which can be frustrating for those needing timely care. It's advisable to confirm appointments ahead of time and be prepared for potential delays during busy periods.