Dr Michael Frain Ltd- Hathaway Dental Practice
Hathaway Dental Practice offers a range of dental services, including general dentistry, hygiene treatments, and specialised options like Invisalign and implants. The team, comprising experienced dentists, prioritises patient comfort and communication, ensuring that individuals feel at ease during their visits. Their friendly and courteous approach is complemented by a commitment to providing thorough explanations of treatments. The practice is well-regarded for its attentive staff and modern facilities, making it a distinctive choice for dental care in the area.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and professional staff who take the time to explain procedures clearly. Many have found comfort in the gentle care provided, especially during hygiene appointments, where the hygienists are noted for their patience and understanding. The reception team is also highlighted for their welcoming presence, contributing to a positive overall experience. The practice has successfully restored faith in dental care for several individuals who had previously experienced less satisfactory services elsewhere.
Things to Consider
Some patients have expressed concerns about transparency regarding pricing, particularly with additional costs for X-rays and treatments that were not clearly communicated upfront. While many have had positive experiences, there are mentions of feeling rushed during consultations, and a few have encountered difficulties with customer service follow-ups. It's advisable to clarify any potential costs during appointments to avoid surprises.
Contact
Hathaway Medical Centre, Middlefield Rd, Chippenham SN14 6GT
Chippenham, SN14 6GT