New Row Dental Surgery
New Row Dental is a well-established dental practice in Coleraine, Northern Ireland, known for its high-quality care and professional standards. Led by Stephen Rainey, the practice offers both NHS and private orthodontic services, ensuring a comprehensive approach to dental health. The team prioritises patient comfort and communication, making it a welcoming environment for both new and returning patients. Their commitment to addressing individual needs and providing excellent service sets them apart in the local area.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and professional staff who go out of their way to make everyone feel comfortable. The clear communication regarding procedures helps to alleviate anxiety, especially for those who have had negative experiences in the past. Many have found the practice to be a refreshing change, with a focus on patient care that has positively impacted their views on dental visits.
Things to Consider
Some patients have expressed disappointment regarding the practice's current policy on accepting new NHS patients, which may limit options for those seeking NHS care. Additionally, there have been concerns raised about privacy and the handling of personal information, which potential patients might want to consider when choosing this practice.