Derwent Street Dental
AD Dental is a modern dental practice that offers personalised dental care and cosmetic dentistry aimed at helping patients achieve healthier, more confident smiles. The practice is known for its friendly and patient team, who strive to create a comfortable environment for all patients, including children. With a focus on clear communication and gentle care, they aim to make dental visits as pleasant as possible. Despite some recent challenges with appointment management, the practice continues to provide quality care.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and helpful nature of the staff, particularly highlighting their patience and ability to make children feel at ease during treatments. Many have had positive experiences with specific procedures, such as fillings, and commend the hygienist for her thorough and gentle approach. The modern facilities and the variety of dental services offered also contribute to a generally positive experience.
Things to Consider
Some patients have expressed concerns about appointment management since the practice changed ownership, noting difficulties in booking and communication. Additionally, there have been reports of long wait times when trying to reach the practice by phone. It's advisable to plan ahead for appointments and be prepared for potential delays in communication.